⏰ LIMITED TIME OFFER: BUY ONE GET ONE FREE!

FAQ's

When will my order arrive?

Expect your item within 6-14 business days of purchase. When your order ships you will receive your tracking number via email.

SHIPPING ESTIMATE:

USA & CANADA: 6 - 12 business days

Australia & UK: 6 - 10 business days

Rest of the world: 15 - 20 business days

Processing Times:

Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.

Unexpected Delays:

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax (except Australia) - we want your experience to be as smooth and upfront as possible - just the way we like it. 

For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.

What is your return policy?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Check our Refund Policy here.

What size would I need?

Please check our size guide here.

Does this have a removable cover for washing?

No it does not. But you can wash the entire bed on gentle/cool cycle in your washer and dry on low.

Didn't find your answer?

Get in Touch
30-Day Money Back Guarantee

Try the Cozzy Donut™ completely risk free for 30 days. If for whatever reason you decide the bed is not suitable for your furry kids, contact our helpful customer support within 30 days of receiving your order and we’ll refund you, no questions asked!